Active leak / water damage
Water shut-off, leak location, temporary or permanent repair, pumping if needed. Priority response.
Charleroi · fast response · 7 days a week
★ 4,9/5 · Trustindex
PLUMBER
PLUMBER
IN CHARLEROI
EMERGENCY 24/7
In Charleroi, an active leak or water damage doesn't wait until Monday morning. Our emergency team responds 7 days a week, with a rate communicated before the call-out.
FIXED PRICE zero hidden extras
GUARANTEE on workmanship
VCA certified team
VAT 6% home +10 years
Real project · Emergency plumber
Dilbeek workshopCharleroi and surroundings
02 · Scope
What we
What we
do for you
One point of contact, one schedule, one invoice. We don't assemble a chain of subcontractors above your site.
An emergency in Charleroi follows a precise protocol: call, problem qualification, rate announced before the call-out, intervention, recommissioning test and photo report. No extra charge discovered afterwards. The technician who comes out is the one who fixes it — no middleman.
Blocked drain / backflow
Emergency jetting, camera inspection if the backflow recurs, report for your insurance.
Boiler breakdown
On-site diagnosis, replacement if beyond repair, temporary hot-water solution while waiting for the part.
Toilet / sanitary out of service
Express repair or replacement, recommissioning the same day wherever possible.
Frozen pipes
Controlled thawing, insulation of exposed sections, prevention of future bursts.
Gas leak (connection)
Securing the installation, shut-off, connection leak test. Coordination with the network operator if needed.
03 · Process
Four steps,
Four steps,
zero nasty surprises
The moment the price locks in is step 3. After that, it doesn't change without your signature.
1
You call
Emergency line 7 days a week. We qualify the problem in 2 minutes and announce the call-out rate before we leave.
0485 44 55 122
Call-out & diagnosis
A technician arrives at your home in Charleroi with first-response equipment. Diagnosis on site, not over the phone.
30 – 60 min in dense areas3
Immediate repair
If the repair is possible straight away, we do it. Otherwise, we secure (shut-off, covering) and schedule the follow-up.
Rate announced before work4
Test & report
Pressure or leak test, before/after photos, report for your insurance if needed.
Document handed over on site
04 · Commitment
What will never
What will never
appear on your invoice
The first complaint about contractors is the line nobody saw coming. These are the lines we forbid ourselves.
- ✕An extra charge decided without youAny work outside the quote is costed and approved in writing before it is carried out. No agreement, no invoice.
- ✕A surprise call-out chargeIt is in the quote or it does not exist: travel is included in the price, whatever your address.
- ✕A quote that costs moneyThe visit and the quote are free, even if you don't sign.
- ✕VAT at 21% by defaultIf your home is over 10 years old, we apply the reduced 6% rate and prepare the certificate.
- ✕A site left hangingWe finish in one visit, or we tell you in writing what remains. You receive before-and-after photos.
05 · Projects
Photos of our
Photos of our
real projects
Our own sites, not stock images. The full video follow-up is published on our TikTok.
06 · Prices
Indicative prices
Indicative prices
on the Belgian market
The ranges the market applies in 2026, published as-is. Your quote may sit below or above them — it will be costed, not estimated.
- Emergency call-out (weekday, daytime)
- €80 – €120
- Emergency call-out (night / weekend)
- €120 – €180
- Simple leak repair
- €150 – €450
- Emergency unblocking (jetting)
- €180 – €400
- Express boiler replacement
- €900 – €2,200
- Securing + insurance report
- €100 – €250
Indicative Belgian market ranges for 2026 — not an Alpha Services price list. Amounts excl. VAT. Fixed quote confirmed before work starts.
07 · Terrain
Renovating in Charleroi:
Renovating in Charleroi:
what changes
Service area: Charleroi 6000, Hainaut. Intervention across all of Belgium from our workshop in Dilbeek.
We serve Charleroi and the Charleroi City Center, Marcinelle, Couillet, Loverval areas, along with all adjacent municipalities. Our technicians dispatch from a local depot, making an average 30-60 min response time possible for emergencies.
All 10 provinces and Brussels-Capital
Antwerp
Flemish Brabant
Walloon Brabant
West Flanders
East Flanders
Hainaut
Liège
Limburg
Luxembourg
Namur
Brussels-Capital Region
08 · Questions
Your questions
Your questions
before you sign
What comes up at every first visit.
What is the emergency response time in Charleroi?
In dense areas, we aim for 30 to 60 minutes. In rural areas, expect 60 to 90 minutes. The time is confirmed on the call, not estimated.
Is the night rate announced before the call-out?
Yes, always. The call-out price and the night/weekend hourly rate are communicated before the technician leaves. No surprise on the invoice.
Do you provide an insurance report?
Yes. Before/after photos, description of the intervention, detailed invoices: the file is handed over on site or sent by email within 24 hours.
Can I stay home during the repair?
In the vast majority of cases, yes. If a prolonged water shut-off is needed, we warn you in advance and keep it as short as possible.
Do you also come for small problems?
Yes. A dripping tap or a running toilet is a job like any other. The quote is fixed, whatever the amount.
09 · Contact
A PROJECT
A PROJECT
IN CHARLEROI ?
LET'S TALK.
Describe the job in three fields. We come back with a visit slot — free, no obligation, and without calling you back six times.
Mon – Sat[email protected]
Here we go
WhatsApp opens with your message already written — all that's left is to press send. If nothing opens, call us on 0485 44 55 12.