Contact Alpha Services Benelux

One phone number is enough for everything we do — emergencies, planned jobs and quotes. Choose the channel that suits you; our dispatch answers in Dutch, French or English and routes your request to the right technician or project manager.

How to reach us

For anything urgent, call 0485 44 55 12 — the emergency line is staffed 24 hours a day, 7 days a week, including weekends and holidays. For non-urgent questions you can also send a WhatsApp message, ideally with a photo or short video of the situation: it often saves a diagnostic visit. By email we are reachable at [email protected], and the contact form on this page goes to the same team.

When to expect us

Emergency interventions are dispatched immediately, day and night. Planned work — installations, renovations, quotes and site visits — is scheduled from Monday to Saturday between 07:00 and 19:00. After a site visit for a project, you receive a written quote, free and without obligation; the details of that process are on the request a quote page.

Practical details

  • Phone, 24/7 emergency line: 0485 44 55 12
  • WhatsApp: +32 469 75 11 04 — photos and videos welcome
  • Email: [email protected]
  • Address: Herdebeekstraat 4a, 1700 Dilbeek (Flemish Brabant)
  • Languages: Dutch, French, English

Coverage

We operate from Dilbeek, with the fastest response in Brussels and Flemish Brabant and interventions throughout Belgium. Not sure whether your situation is an emergency? Call anyway — the dispatcher will tell you honestly whether it can wait, which usually costs less. For urgent problems, see the 24/7 emergency page.

Help us help you faster

The more complete your first message, the faster the right technician leaves with the right material. Mention the address and floor, send a photo of the problem and — for appliances — the brand and model. Practical details such as parking or an access code help too. For rented properties we also note the tenant's or building manager's contact details right away.

We are ready when you are. Call 0485 44 55 12 or write to us — you get a clear answer, not a waiting queue.